WEBNET2000 BROADBAND ACCEPTABLE USE POLICY

1. Introduction

Webnet2000's aim is to provide Internet services to our customers that allow our customers to enjoy the freedom of the Internet. Part of that freedom comes from the breadth and flexibility of the Internet; another part comes from being able to use it as free from interference as possible. Both you as a customer and Webnet2000 as your service provider have legal and other responsibilities that must be adhered to in pursuit of this freedom (and, sometimes, in order to comply with national and international laws).

This Acceptable Use Policy (AUP) sets out to define two things:
a. the standards of conduct required of Webnet2000 users when using any of the Webnet2000 services; and;
b. technical and capacity usage guidelines set by Webnet2000 to ensure that all users have access to a quality service.

Please check this AUP regularly for updates.

This policy is in addition to the Webnet2000 Terms and Conditions.

2. Unlawful Activities

In using any of the Webnet2000 services, you must abide by the law applicable to your part of the UK and not commit or contribute to any offence being carried out. This includes not:
a. publishing, distributing, circulating or otherwise propagating any material which may be deemed illegal, abusive, offensive, anti-social, racist, distressing, harmful or threatening;
b. infringing the rights of others including privacy and copyright;
c. intentionally causing a reduction in performance or functionality of any computer or network facilities.

3. Free Email

a. You must not

i. send emails that cause distress, anxiety or harm to another person or that constitute a criminal offence
ii. send / knowingly receive emails that contain abusive, offensive or illegal content
iii. send emails that deliberately affect the performance or functionality of any computer or network facilities
iv. send unsolicited bulk mail or 'spam'
v. subscribe anyone else to a mailing list without their authorisation
vi. attempt to conceal your identity or impersonate any individual or organisation

b. Any emails that you have received, and that you have not downloaded, may be deleted from the Webnet2000 servers 90 days after they have been received.

c. Your email account should not be in excess of 10MB. Emails may be deleted should your email account exceed 10MB. [Please note if you would like to increase this limit, please contact your personal management team]

4. Free Webspace

a. Your webspace must not contain:

i. content that is illegal, defamatory of, abusive or harmful to others
ii. content that infringes third party intellectual property rights
iii. software to distribute spam, viruses, or programmes that cause harm to computers and networks.

b. Your webspace must not be capable of permitting you to

i. impersonate; or
ii. pass yourself off as connected with; or
iii. utilise in any domain name a trade mark belonging to another individual or organisation.

c. You may not run, or link to, a website where access is subject to a premium rate telephone charge

d. If your website generates abnormally high traffic, Webnet2000 may investigate and where any other term of this AUP appears to be being breached, take appropriate action.

e. You are responsible for retaining copies of your own data - Webnet2000 will not be responsible for the loss of any files or data

f. Webnet2000 may require that content and/or links be removed from your site should we consider them to be in breach of this AUP or the Terms and Conditions

g. You must maintain an index page called "index.htm" or "index.html" in the root directory of your webspace

h. If your space does not include an index file or you do not use it within a three month period, we may deactivate your account and remove any files

i. If you exceed your space, you will be asked to remove excess files. Failure to so this will result in your site being removed

j. On termination of your account with Webnet2000 for any reason, Webnet2000 will delete your site.

5. Use of services

a. All Services (Dial-up packages and Broadband):

i. Do not disclose your username or password to anyone. You are responsible for the security of these;
ii. Webnet2000 may request that you change your username and / or email address;
iii. The services must not be used for business purposes;
iv. You must be at least 18 years old to be a Webnet2000 member. Sub-Users under this age must have permission from the account holder to access the Webnet2000 service.

b. For Webnet2000 dial-up packages:

i. Your account should only be used for a single Internet connection at any one time.
ii. Before using the Webnet2000 Dial-up service, you must obtain permission from the person who pays the phone bill.

6. Security

a. You are responsible for the set-up and security of your computer.
b. Webnet2000 suggests that you protect your PC with anti-virus software and a recognised firewall.

7. General Abuse

a. You must not run port scanning software on the Webnet2000 service.
b. You must not attempt to gain unauthorised access to any computer system.
c. You must not undertake any activity that has an adverse effect on the Webnet2000 service or its users.

8. AUP Enforcement

Webnet2000 reserve the right to suspend or terminate an account that has not adhered to the guidelines set out in this policy or to the Terms and Conditions.

In some cases, accounts may be suspended or terminated without prior warning.